Frequently Asked Questions

What services do you offer?
We provide professional tax return preparation and filing services for PAYE employees, self-employed individuals, company directors, and rental property owners in Ireland. Our services include Form 11 and Form 12 preparation, Revenue filing, tax planning consultations, and year-round support.

How much does a tax return cost?
Our pricing is transparent and tier-based:

PAYE only employees: Starting at €50
Tier 1 Package (PAYE employees with additional single straighforward non-PAYE income e.g rental income or freelancing income with limited complexity): Starting at €95
Tier 2 Package (Joint assessment returns and single returns with moderate complexity due to additional income sources, extra schedules, or more supporting documents): Starting at €125
Tier 3 Package (For higher complexity (multiple income sources and/or more detailed schedules and supporting documentation): Starting at €275
Final pricing depends on your specific situation. Get an instant quote through our online form.

How long does the process take?
From the moment you upload all your documents, we typically complete and file your return within 3-5 business days. Rush service is available for an additional fee if you have an urgent deadline.

What documents do I need?
This depends on your situation, but commonly includes:

PAYE employees: EDS, payslips, tax credit certificate, medical receipts
Self-employed: Business records, invoices, receipts, bank statements
Rental property owners: Rental income records, RTB registration, expense receipts
Company directors: Company accounts, dividend documentation, personal income records
You'll receive a personalized checklist after completing our intake form.

Is my information secure?
Absolutely. We use bank-level encryption and GDPR-compliant systems. Your documents are stored securely in our encrypted client portal, and we never share your information with third parties.

Do I need to visit your office?
No! Our entire process is online. You can complete everything from your phone or computer—fill out the intake form, upload documents via our secure portal, review your return digitally, and pay online.

What are your business hours?
We operate Monday to Friday, 9 am to 5 pm. We're closed on weekends and public holidays. However, our client portal is accessible 24/7 for document uploads and inquiries.

When is the tax filing deadline?
The Revenue deadline for 2025 tax returns is October 31, 2026. However, we encourage early filing. 

What if I haven't filed taxes in previous years?
We can help! We offer prior year tax return services. We'll assess your situation, prepare the outstanding returns, and work with Revenue on your behalf. Contact us for a custom quote.

How do I get started?
Simply fill out our online intake form (takes 3-5 minutes). We'll review your information, revert to you within 24 hours to discuss your needs, and get you set up in our secure client portal immediately.

What payment methods do you accept?
We accept:

Credit/debit cards (Visa, Mastercard, American Express) via Stripe & Paypal.
Bank transfers (details provided on invoice)

Will you represent me if Revenue contacts me?
Yes. Our service includes responding to routine Revenue correspondence. If a full audit or investigation occurs, we can provide representation as an additional service.

Do you offer refunds if I'm not satisfied?
Client satisfaction is our priority. If you're not happy with our service before we file your return, we'll work with you to address concerns. Once filed with Revenue, returns cannot be "refunded," but we'll correct any errors at no charge.

Are you a registered tax agent?
Yes, we are a registered ROS (Revenue Online Service) agent.

How do I contact you if I have questions?
Email: [email protected]
Secure portal messaging: Available 24/7 in your client dashboard
Office hours: Monday-Friday, 9 am - 5 pm
We typically respond to emails within 24 hours during business hours.